Terms of Service

    Last updated: December 27, 2024

    1. Acceptance of Terms

    By accessing or using the services provided by LCSW Vibes ("we," "us," or "our"), including our website, courses, AI tutor, bootcamp programs, and any related services (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.

    2. Description of Services

    LCSW Vibes provides educational resources, exam preparation courses, AI-powered tutoring, and bootcamp programs designed to help social workers prepare for their licensing examinations. Our Services include but are not limited to:

    • Self-Paced ELITE Course
    • ELITE Exam Success Program™
    • Live Bootcamp sessions
    • AI Tutor platform
    • Study materials and practice questions
    • Community access and support

    3. User Accounts

    To access certain features of our Services, you may be required to create an account. You are responsible for:

    • Maintaining the confidentiality of your account credentials
    • All activities that occur under your account
    • Notifying us immediately of any unauthorized use of your account
    • Providing accurate and complete information during registration

    4. Payment and Refund Policy

    All purchases are subject to our pricing at the time of purchase. Payment is required at the time of enrollment. Refund eligibility varies by program:

    • Refund requests must be submitted within the specified refund period for each program
    • Certain programs may be non-refundable as indicated at the time of purchase
    • Refunds are processed within 5-10 business days
    • We reserve the right to modify pricing at any time

    5. Intellectual Property

    All content provided through our Services, including but not limited to courses, videos, text, graphics, logos, and software, is the property of LCSW Vibes or its content suppliers and is protected by intellectual property laws. You may not:

    • Copy, reproduce, or distribute any content without written permission
    • Modify, adapt, or create derivative works from our content
    • Share your account credentials or course access with others
    • Use our content for commercial purposes without authorization
    • Record, screenshot, or capture any live sessions or course materials

    6. Acceptable Use

    You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

    • Violate any applicable laws or regulations
    • Infringe upon the rights of others
    • Interfere with or disrupt the Services or servers
    • Attempt to gain unauthorized access to any part of the Services
    • Use the Services to transmit harmful or malicious content
    • Harass, abuse, or harm other users or staff

    7. Disclaimer of Warranties

    Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:

    • That our Services will be uninterrupted or error-free
    • The accuracy or reliability of any information provided
    • That you will pass any licensing examination
    • Specific outcomes or results from using our Services

    While we strive to provide high-quality exam preparation resources, success on licensing exams depends on many factors including individual effort, preparation, and circumstances.

    8. Limitation of Liability

    To the fullest extent permitted by law, LCSW Vibes and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Services. Our total liability shall not exceed the amount you paid for the specific Service giving rise to the claim.

    9. Indemnification

    You agree to indemnify and hold harmless LCSW Vibes and its affiliates from any claims, damages, losses, or expenses arising from your use of the Services, violation of these Terms, or infringement of any rights of another party.

    10. Modifications to Terms

    We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

    11. Termination

    We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Services will immediately cease.

    12. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Services shall be resolved in the appropriate courts.

    13. Contact Information

    If you have any questions about these Terms of Service, please contact us at:

    LCSW Vibes by Arisza Hillman, LCSW

    Email: admin@coachingtheelite.com